A buddy in the employee onboarding process plays a crucial role, acting as a guide, mentor, and support in getting to know the organization. The key is for such a guide to not only orient the new employee formally but also to be a guide through the informal spaces of the company. Below are several reasons why the presence of a buddy during the introduction of a new employee to the team is important:
- Easier Integration into Company Culture:
Being a part of the team, a buddy can help the new employee understand the company’s culture, values, and norms. This facilitates a quicker integration into the organization, making it easier for the newcomer to adapt to the new work environment.
- Faster Adaptation to the New Work Environment:
Having a buddy makes it easier for a new employee to navigate the new work environment. They can get acquainted with the office layout, meet colleagues, and learn where key resources and information are located.
- Support in the Training Process:
A buddy can assist in the training process by sharing their experiences and knowledge. They can provide practical tips regarding daily tasks, systems, and procedures within the organization.
- Building Relationships Among Employees:
The relationship between a new employee and their buddy not only facilitates work but also contributes to building positive relationships within the team. A friendly atmosphere and support from colleagues significantly impact the motivation and engagement of the new employee.
- Reduced Stress and Uncertainty:
Onboarding processes can be stressful, especially for entirely new employees. The presence of a buddy helps minimize feelings of uncertainty and stress by providing informal support and answering questions.
- Efficient Problem Solving:
In case of problems or questions, a new employee can quickly consult with their buddy instead of seeking help from a manager or HR department. This shortens the reaction time to potential difficulties and accelerates the process of acquiring new skills.
- Increased Employee Engagement and Retention:
Long-term relationships built during onboarding, especially with the help of a buddy, can contribute to higher engagement and retention of employees in the company. Feeling part of the team from the very beginning makes employees more identified with the organization.
Therefore, it is worth investing in onboarding programs that incorporate the role of a buddy to ensure effective and friendly welcomes for new employees to the team. I have successfully implemented buddy systems in my previous company, and it was not just a formal matter but a care that truly helped navigate both formal and informal processes in the company. The assistance from a colleague proved invaluable each time and allowed for the building of informal, long-lasting relationships, as discussed in the individual points. Many organizations may lack or only focus on the formal part of the buddy system. I encourage considering the introduction and promotion of such a role in the organization, encompassing both formal and informal communication and processes within the company.