BioFusion is an innovative company that specializes in creating raw materials based on extracts from vital fungi and plants, then creating a new generation of nutraceuticals with properties supporting the body, combining innovative scientific solutions with the forces of nature.
Recently, a young but dynamic team in the biotechnology industry faced the challenge of optimizing production and administrative processes. The company, which specializes in combining nature with advanced scientific research for practical applications in herbal medicine, pharmacy, nutrition and quality of life products, needed a flexible partner who would take on the burden of human resources management and in particular the process of finding and recruiting the competencies needed to implement new production, purchasing, sales or warehouse processes. Smart People offered a comprehensive solution, tailored to the rapid pace of BioFusion’s development, supporting them in their search for these key competencies in the given areas.
Challenge
BioFusion’s main challenge was to find a balance between dynamic growth and effective management of administrative facilities and competencies. The client was looking for a solution that would allow them to find employees who would help with:

- Handling key processes in the company
- Increasing the efficiency of processes in a rapidly growing organisation
- Optimizing the costs associated with your team of people
Approach
We suggested an outsourcing approach to the search and hiring of new competencies. We proposed the creation of a team that would support key processes in the company such as sales, including sales to foreign markets, purchasing, production and warehousing. Management from the client’s side was involved in the recruitment process to verify the fit of new individuals to the needs and organizational culture of the company. The remaining elements of the process, from the search for the right competencies, through all formalities, recruitment, and partial employee service after hiring were taken over by the Smart People team.
Results
Thanks to this approach, the relatively small company was able to fully concentrate on development, creating new production lines, strengthening its image on the market and expanding sales to European markets, and participation in the world’s largest pharmaceutical fair in Milan brought BioFusion new orders and new directions of development.
“We took over the management of the recruitment and hiring process, and thanks to this, the rapidly growing company was able to concentrate its efforts on the search and development of new markets and new production lines, which brings tangible business benefits” – says Katarzyna Kwiatkowska, CEO of Smart People.
“With comprehensive outsourcing in the area of recruitment, we can now fully focus on what we do best – developing innovative solutions in the field of biotechnology. The professionalism and flexibility of Smart People has exceeded our expectations,” says Piotr Ląd, CEO of BioFusion
The case of BioFusion shows how a flexible and tailored approach to outsourcing can transform a company’s business. With our support, the client was able to gain the space for further dynamic growth.
What we've learned
Working with BioFusion has allowed us, as Smart People, to broaden our perspective. Until now, we have mainly focused on working with large, established companies, but the BioFusion case showed that our solutions can be just as valuable for dynamically growing startups. By taking a flexible approach and tailoring our services to the specific needs of smaller companies, we have discovered that we have the ability to support not only market leaders, but also start-ups that need flexible and scalable administrative solutions. This experience has expanded our capabilities and opened up new areas of business, giving us the opportunity to support both large organizations and young, innovative companies.

The decision to entrust recruitment processes to Smart People turned out to be a very good choice. We have benefited from this in many ways. We saved time and resources on ineffective candidate searches, as well as gained access to expert knowledge, which allowed us to avoid many potential regulatory pitfalls. Definitely SmartPeople’s support proved to be crucial for specialist recruitment. – Piotr Ląd, CEO of BioFusion
Properly selected outsourcing is a strategic tool in the hands of innovative companies. By taking on the burden of some of the administrative processes, we have enabled our client to focus on what constitutes its competitive advantage – the research and development of new fungi-based and adaptogen-based products. Our collaboration with BioFusion is not only a success story, but also an inspiration for other growing companies. It shows that even in such demanding and regulated sectors, it is possible to strike a balance between innovation and operational efficiency.
We invite all companies who, like BioFusion, want to unlock their innovation potential by optimizing administrative processes. Our team of experts is ready to help transform your business by delivering solutions tailored to your organization’s needs and challenges.
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